Zoom is an online video conferencing and communication platform that enables teams to organise remote meetings, webinars, and training. With its screen sharing, built-in chat, and session recording features, Zoom facilitates collaboration and improves productivity, whether for remote work or training. MIA simplifies the management of Zoom users and costs by providing a global view of activities, monitoring expenses, and identifying inactive or underused accounts. Optimise license usage and improve security through centralised access and permission management.